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Exclusive to SecureNet Customers

SafeNet VPN

Private browsing, full support, and complete transparency. Your ISP sees encrypted traffic. Nothing else.

30 Days Free Trial
Full Support Included
Zero DNS Logging

What SafeNet Is (and Isn't)

SafeNet is more than a VPN. It's private browsing + full support + real-time transparency for SecureNet customers with Protectli Vaults. Connect to a SafeNet network and all your traffic automatically routes through our Chicago server. No apps to install, no per-device configuration.

30 Days Free

Every SecureNet system includes a full month of SafeNet free. Experience private browsing, real-time server monitoring, and full support for your OSS system.

Love it? Add a payment method to continue. Don't need it? It simply expires. No cancellation required.

Important: SafeNet is exclusive to SecureNet configurations on Protectli hardware. It is not a standalone VPN service you can purchase separately.

What SafeNet Includes

🔒

Private Browsing VPN

Your ISP sees only encrypted WireGuard traffic. They cannot see what websites you visit, what you search for, or what you do online.

🛠️

Full Support

Everything OSS touches is supported. SecureNet configuration, SafeNet connectivity, hardware issues. Open a ticket, get help.

📊

Real-Time Dashboard

See server health, your connection status, and active metrics. Full transparency into the infrastructure protecting your privacy.

What SafeNet Is NOT For

Travel or Coffee Shops

SafeNet protects your home network only. When you're at Starbucks, your phone isn't tunneled through SafeNet (unless you use a separate mobile VPN).

🎬

Streaming Services

Netflix, Hulu, Disney+, and YouTube are blocked by design. Streaming services also actively block VPNs anyway.

🎮

Gaming or Torrenting

UDP traffic is blocked to manage bandwidth and protect the service. Use your regular network for gaming.

Support Included

SafeNet isn't just a VPN. It's your support subscription for your entire OSS system. As long as you're a SafeNet subscriber, you have full support for everything OSS touches.

What's Covered

SecureNet configuration issues, SafeNet VPN connectivity, OPNsense questions, hardware troubleshooting, WiFi access point issues, network segmentation questions, Monit alerts, and anything else related to your OSS system.

What's Not Covered

Third-party devices on your network (NAS, Ubiquiti switches, smart home hubs). If we trace an issue to third-party hardware, we'll let you know and point you in the right direction.

🎫

How It Works

Open a ticket through our support portal. Best effort response during business hours. No phone calls, but thorough written support with video guides for common issues.

🔧

Hardware Support Forever

Even without SafeNet, we support hardware issues indefinitely. Protectli backs the hardware with a 2-year warranty. We coordinate RMA if something fails.

Think of it like insurance: Even if you never open a ticket, you have support when you need it. Most SecureNet systems just run. But when something goes wrong, you're not on your own.

Support Tiers

Customer Type Support Level
SafeNet Subscriber Full support for everything OSS touches. Troubleshooting, guidance, proactive monitoring (if opted in).
Non-Subscriber (after trial) Hardware support only. We send you a troubleshooting guide. If it's confirmed hardware failure, we coordinate RMA with Protectli.
Out of Warranty (2+ years) Best-effort guidance. Hardware replacement at customer expense.

Proactive Support (Opt-In)

Most support is reactive. Something breaks, you open a ticket, someone eventually responds. SafeNet offers something different: we can reach out to you before you even notice a problem.

How Proactive Support Works

  • 1. During onboarding, you choose whether to opt in
  • 2. Your Vault's Monit monitoring system sends alerts to both you AND OSS
  • 3. If we see something concerning (LAN port down, CPU pegged, disk filling up), we email you
  • 4. You get a heads-up before a small issue becomes a big problem
What Monit Watches

CPU usage, RAM usage, disk space, LAN port status, swap memory, and critical services. If your LAN port goes down or your SSD starts filling up (maybe a runaway log file), you'll know about it.

What We Monitor vs. What We Ignore

We Reach Out Normal (We Ignore)
LAN port down or flapping ISP going up and down (that's your ISP's problem)
CPU pegged at 100% sustained Brief CPU spikes (normal operation)
Disk filling up (90%+) Normal disk usage growth
RAM exhausted, using swap Normal RAM usage patterns

Not 24/7 Monitoring: Proactive support means we check alerts daily and reach out if something looks wrong. It's not a staffed NOC watching your network around the clock. That's on the roadmap for the future.

How It Works

SafeNet creates an encrypted tunnel between your Protectli Vault and our Chicago server. Traffic on SafeNet networks is automatically routed through this tunnel.

Traffic Flow
Your Device
Vault Encrypts
ISP (sees encrypted blob)
Chicago Server
Internet

Websites see: Chicago IP address  |  Your ISP sees: Encrypted WireGuard packets

Using SafeNet is Simple

  • 1. Connect to a SafeNet network (WiFi or plug into Port 3)
  • 2. Check your IP at whatismyip.com (you should see a Chicago IP)
  • 3. Browse privately (that's it, all traffic is now tunneled)
Visual Confirmation

SafeNet networks use 10.x.x.x IP addresses (like 10.60.60.x). If your device has a 10.x.x.x IP, your traffic is being tunneled. If it has a 192.168.x.x IP, you're on a regular network.

Server Infrastructure

SafeNet runs on dedicated hardware in a professional datacenter, not shared cloud instances.

Chicago Server (Live)

Component Specification
CPU Intel Xeon E3-1230 v6 (4 cores / 8 threads @ 3.5GHz)
RAM 32GB DDR4
Storage 250GB SSD
Network 10 Gbps dedicated fiber (unmetered)
Operating System Ubuntu Server 24.04 LTS
Location Chicago, USA

Security Hardening

Feature Configuration
SSH Authentication Key-only (passwords disabled)
Brute Force Protection fail2ban (3 failures = 1 hour ban)
Firewall UFW (essential ports only)
Auto-Patching unattended-upgrades enabled
IPv6 Disabled
And more... See full configuration on GitHub →

Future Expansion

Additional servers planned for New York City and Los Angeles as subscriber base grows. Same hardware specifications, same security hardening, more geographic options.

WireGuard Protocol

SafeNet uses WireGuard, a modern VPN protocol that's faster, simpler, and more secure than traditional options like OpenVPN.

Why WireGuard?

Metric OpenVPN WireGuard
Code Size ~100,000 lines ~4,000 lines (easier to audit)
Throughput Overhead 30-50% overhead 5-15% overhead
CPU Overhead High (userspace processing) Low (in-kernel on OPNsense)
Configuration 50+ lines, certificates 10 lines, public/private keys
Connection Handling Requires reconnect on IP change Seamless roaming

Encryption Stack

Component Algorithm
Encryption ChaCha20
Authentication Poly1305
Key Exchange Curve25519 (ECDH)
Hashing BLAKE2s

Browse-Only Policy

SafeNet enforces a browse-only policy by design. This isn't a limitation. It's how we keep the service fast, legal, and affordable for everyone.

✓ Allowed

  • • Web browsing (HTTP/HTTPS)
  • • Email (IMAP, SMTP, POP3)
  • • Mobile apps (most use TCP)
  • • Embedded video in web pages
  • • Standard TCP protocols

✗ Blocked

  • • Streaming (Netflix, Hulu, Disney+, YouTube)
  • • Torrenting / P2P
  • • UDP gaming
  • • VoIP / Video calls (Zoom, Teams, Discord)
  • • FTP

Why These Restrictions?

Reason Explanation
Bandwidth Management 200 customers sharing 10 Gbps requires control. One 4K stream is 25 Mbps. Multiply by many users and the server saturates.
Legal Protection No torrenting means no piracy liability for OSS or our customers.
Server Cost Control Streaming = massive bandwidth = higher costs = higher prices. Browse-only keeps SafeNet at $9/month.

Note on VoIP: VoIP quality suffers through any VPN tunnel due to latency. Your other networks (Home, Smart, Guest) have unrestricted internet with QoS priority for voice traffic. Use those for video calls.

Enforcement Methods

  • Protocol blocking: UDP blocked (kills streaming, gaming, VoIP)
  • DNS filtering: Streaming CDNs return NXDOMAIN (netflix.com, disneyplus.com, etc.)

Privacy Architecture

Most VPNs ask you to trust them. We give you the tools to verify. Here's exactly what we log, what we don't, and what that means for your privacy.

What the Server Knows vs. Doesn't Know

Server KNOWS Server DOES NOT Know
Your tunnel IP (10.200.0.x) Your DNS queries
Your WireGuard public key Websites you visit
Connection status (online/offline) Your browsing history
Total bandwidth (aggregate) Connection timestamps

DNS Privacy

SafeNet uses a local Unbound DNS resolver on the Chicago server with zero query logging. Your DNS queries are:

  • 1. Encrypted through the WireGuard tunnel to Chicago
  • 2. Resolved by Unbound (not logged)
  • 3. Forwarded to Cloudflare/Google (they see server IP, not yours)
# Unbound configuration excerpt server: interface: 10.200.0.1 access-control: 10.200.0.0/24 allow # No logging directives - queries are not stored

Data Availability

OSS cannot provide data it does not collect. Our zero-logging architecture means this data simply does not exist on our servers.

Scenario What Exists On Server What Does Not Exist
Government subpoena Public key, tunnel IP, bandwidth total DNS queries, browsing history, timestamps
Server compromise Peer configs, current connections Customer names, DNS history, browsing data
ISP request Encrypted packets to/from server Any content or queries
Verify It Yourself

All server configurations are published on GitHub. You can verify that DNS logging is disabled, check our firewall rules, and see exactly what's running. We're not asking you to trust us. We're giving you the ability to verify everything yourself.

Network Access Methods

SafeNet provides two ways to route traffic through the VPN tunnel: WiFi and wired Ethernet.

📶 SafeNet WiFi (VLAN 60)

10.60.60.0/24

Connect any WiFi device to the SafeNet SSID. Phones, tablets, laptops: all automatically tunneled.

🔌 SafeNet Port (Port 3)

10.70.70.0/24

Plug Ethernet devices into Port 3 on the Vault. Desktop computers, printers, or add an unmanaged switch for multiple devices.

Visual Confirmation

Your Device IP Meaning Traffic Route
10.60.60.x SafeNet WiFi Through Chicago tunnel
10.70.70.x SafeNet Port Through Chicago tunnel
192.168.x.x Regular network Direct to ISP (not tunneled)

Pro Tip: Only use SafeNet when you need private browsing. Your other networks (Home, Smart, Guest) have unrestricted internet access with no VPN overhead. Switch networks based on what you're doing.

Status Dashboard

SafeNet subscribers get real-time visibility into server health. No other VPN shows you this level of transparency.

SafeNet Customer Status Dashboard
SafeNet Status Dashboard: Real-time server metrics, service status, and privacy commitments

What You Can See

  • Server metrics: CPU, RAM, disk usage, network traffic
  • Service status: WireGuard, Unbound DNS, UFW firewall, fail2ban
  • Uptime: How long since last restart
  • Active vaults: Current connected customers (count only, not identities)
  • Privacy commitments: What we do and don't log
Subscriber-Only Access

The status dashboard at status.oss-vpn.net is only accessible through the SafeNet tunnel. This ensures only paying subscribers can view server metrics, and confirms your tunnel is working.

Advanced: NetData Dashboard

For deeper technical monitoring, SafeNet also runs NetData with 313 real-time charts covering system performance, network analysis, and anomaly detection.

NetData Dashboard
NetData Dashboard: Deep system telemetry for technical users

Pricing & Free Trial

Simple, transparent pricing. No data caps. No device limits. One price covers your entire household, plus full support.

30 Days Free with Every SecureNet System

Your trial starts on onboarding day. Full access to everything: VPN, dashboard, support.

Add a payment method (Stripe or PayPal) to continue after your trial. No hassle if you don't.

SafeNet VPN + Support

$9 /month

Or $89/year (save 18%)

First month included free with SecureNet consultation
Pay with Stripe or PayPal

What's Included

  • Private browsing VPN through Chicago server (NYC and LA coming soon)
  • Full support for everything OSS touches
  • Proactive support option (opt-in Monit alerts)
  • Real-time status dashboard access
  • • WireGuard encryption for all SafeNet traffic
  • • Zero DNS query logging
  • • Unlimited bandwidth (no caps)
  • • Unlimited devices (entire household)
  • • Configuration transparency (GitHub)
  • • First access to new features

What Happens When Trial Expires?

If You Subscribe If You Don't
Add a payment method (Stripe or PayPal) and everything continues. VPN, support, dashboard access. No interruption. SafeNet quietly expires. No cancellation needed, no awkward emails. Your SecureNet still works, you just lose VPN and full support.

Hardware support continues regardless: Even without SafeNet, we support hardware issues. If your Vault fails, we help coordinate Protectli warranty replacement. SafeNet subscription covers the software, configuration, and ongoing support.

Is SafeNet Right for You?

✓ Good Fit

  • ✓ You want ISP privacy while browsing at home
  • ✓ You want support for your OSS system
  • ✓ You want whole-network VPN without per-device apps
  • ✓ You value transparency and verification over trust
  • ✓ You understand browse-only restrictions
  • ✓ You already have (or are buying) SecureNet

✗ Not a Good Fit

  • ✗ You need VPN for streaming services
  • ✗ You need VPN for gaming (UDP)
  • ✗ You need travel/mobile VPN protection
  • ✗ You want to torrent
  • ✗ You're comfortable troubleshooting on your own
  • ✗ You don't have SecureNet hardware

Remember: SafeNet is optional. SecureNet provides enterprise-grade security with or without SafeNet. The subscription adds VPN privacy, full support, and proactive monitoring. It's not required for network protection.

Future Roadmap

SafeNet is just getting started. Here's what's coming for subscribers.

🌎

NYC & LA Servers

Additional server locations for better geographic coverage and lower latency.

Coming Soon
🤖

AI Log Analysis

Automated analysis of your system logs to catch issues before they become problems.

Planned
👁️

24/7 Active Monitoring

Staffed monitoring with immediate response to critical alerts, not just daily check-ins.

Planned
🔄

Advanced Replacement

Hardware fails? We ship the replacement before you ship the broken one. Zero downtime.

Planned
Subscriber Benefits

SafeNet subscribers get first access to new features as they roll out. Your subscription supports continued development of the platform.

Configuration Transparency

Every SafeNet server configuration is published openly. Inspect our setup. Verify our claims. Hold us accountable.

What's Public

Configuration Location
Server setup scripts GitHub →
WireGuard server config GitHub →
Unbound DNS config GitHub →
UFW firewall rules GitHub →
Security hardening scripts GitHub →

What's Private (For Obvious Reasons)

  • • WireGuard private keys
  • • SSH keys
  • • Customer public keys
  • • Server IP addresses (use domain names)
AI Whitepaper

For complete technical documentation of SafeNet architecture, download the AI Whitepaper. Upload it to ChatGPT or Claude to ask detailed questions about WireGuard configuration, privacy architecture, and server infrastructure.

Ready for Private Browsing + Full Support?

SafeNet is included free for your first 30 days with SecureNet. Schedule a free intro call to learn more about the complete system.